Support

Guarantee & Warranty

All of our products are Guaranteed. Totally.™ When you take our headphones out of the box and listen with them for the first time, we want you to say Wow. Or words and gestures to that effect. But if that doesn’t happen, and you’re not 100% delighted, we maintain a 30 day money back guarantee. It’s as simple as that. We wouldn’t make this promise if we weren’t sure about the Wow. 

Also, the warranty period for our products is one full year. If you have an issue with one of our products, we want to help. If you have feedback for us, we want to hear it.  

Contact Us

Email - Please email us at support@purosound.com 

1-888-590-PURO (7876)

Our office hours are 9-5 PST. Please leave a message if outside of this time and we will get back to you.