Extended Warranty

Title

Have that peace of mind with a little extra protection. With the Puro Sound Labs extended warranty, all repairs, shipping, and replacements are covered by us! Accidents happen and we want to make sure you are covered.

 

Headphones

  • Broken headbands, lose pieces, or lost earcups
Power Supply
  • Charging cable no longer works. Charging port stops working or the headphones won’t power on. You’re covered.

Speakers

  • Speaker issues and other audio malfunctions

Buttons

  • Buttons get stuck or no longer function. Send it in!

 Accidental Damages

  • Damages to headphones from being dropped ran over or spilled on –  you’re covered.

 

All manufacturer defects found in the headphones are covered within the 1-year warranty you get with your new headphones. The extended warranty is there to fall back on once that year has expired and provides an additional year of coverage. 

*Extended warranty has to be purchased within 30 days before the 1 year manufactures warranty ends to be valid. All products will be fixed or replaced with like conditioned products.

*Products may be replaced with refurbished units or of another color if not available.

*Extended Warranty is good for an additional year of coverage giving you 2 total years from the original date of headphones purchase.

Customer Reviews
4.9 Based on 33 Reviews
5 ★
91% 
30
4 ★
9% 
3
3 ★
0% 
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2 ★
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Filter Reviews:
    LL
    08/27/2020
    Laura L.
    United Kingdom United Kingdom

    Incredible service

    Excellent item with brilliant customer service.

    VM
    07/29/2020
    Veera M.
    United States United States

    Excellent Service

    Ordered the replacement of my headset and customer team immediately shipped the new one without asking any questions.

    SF
    07/07/2020
    Solveig F.

    Excellent.

    Excellent.

    TM
    07/06/2020
    Tom M.

    Effectively a deep discount replacement after warranty expires

    When the switch on our headphones broke just outside the warranty period, was able to buy this to effectively get a deeply discounted replacement with little hassle.

    TM
    06/24/2020
    Tom M.

    Very easy post warranty discount replacement program.

    Very easy post warranty discount replacement program.

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