Perfect for my 6 year old doing virtual learning this year!
We have had both sets of headphones for kids and love them equally. They are safe for our kids' ears and comfortable for them to wear. They hold up great too!
1. Quality—of product, and of life improvement. 2. Performance and convenience. 3. Customer service. Quality: 7 yr old grandson loves the sound, the style, the color, and the freedom of movement. Performance/convenience: His mother (my daughter) especially loves the noise-level control and wireless features. It’s life-enhancing for his work in remote learning circumstances (1st grade), and also in telephone conversation with grandparents with both sets living in other states. Previously, he found wired headsets confining (he moves a lot while talking) and clumsy, and on speakerphone he sometimes was hard to hear or understand. Customer Service: Breanna has been a blessing. First, before Christmas, she aided (with online chat) in helping me determine the best purchase. After the holiday gifting, she aided me in making a no-cost return on a different, unopened product designed primarily for kids that I mistakenly ordered for a family adult. Each time her response was quick, pleasant, and efficient. If and when I’m in the market again, I’ll remain a customer and meanwhile will recommend to my family and friends. Their products have received excellent reviews, especially on the point of all-important noise-reduction for kids. I hope this review is helpful and that it helps raise the bar on this small, family company’s success.
I bought these for my niece and nephew. I talked with a customer service rep over chat, who was super helpful, and the headphones were delivered and arrived in mere days. The kids love them - they think they're so cool (which they are!). I was a little worried of only having a few color choices, but they were great in the end. I would definitely buy something from Puro again.
I bought two pairs for children for distance learning. They've been amazing with keeping them focused. We had some issues with the devices and the customer service has been amazing with their response and resolution of the issue and speedy customer service.